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Posts: 1
Registered: ‎12-27-2017

Disappointed and humiliated

How do i file a complain about a recent and very infuriating encounter at your store in vancouver? There is not even a way to send an email to your customer support? i guess it doesnt really exist and not at all important to this company... What about upper management? Does best buy have any of those? This is getting to be a real topnotch over the top BAD CUSTOMER SERVICE! 

Posts: 9,220
Topics: 427
Kudos: 639
Solutions: 410
Registered: ‎09-29-2008

Re: Disappointed and humiliated

Hello GuyC37,


Welcome to our Community. I know that I will make future shopping decisions based upon how I'm treated by a retailer -- or a restaurant even more so. I was very unhappy to hear that your experience at the Vancouver location was sub par. I regret any inconvenience to you.


With apologies, this Community is intended for our U.S. customers. Please contact Best Buy Canada for further assistance with your concerns.


Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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