08-15-2019 10:13 AM
08-16-2019 02:54 PM
Welcome to our forums, caseyc,
It’s an understandably frustrating experience when your order takes longer to arrive than originally anticipated, and I’m sorry to hear that seems to be the case with your recent iPad Mini order.
While I can’t guarantee I’ll be able to provide a different answer than what it sounds like you’ve been given, I would like to review your order further, and offer any additional assistance I can. For me to do so, I’ll ask that you send me a private message with the following information:
This should be enough information for me to begin my research. As you can imagine, we’ll want to keep this sensitive information out of the public view of our forums, so be sure to use the blue “Private Message” button in my signature.
Looking forward to hearing from you,