Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 8
Registered: ‎10-05-2013
Accepted Solution

Birthday coupon

Hi I used a temper son off birthday coupon to purchase a smart watch last night. I returned it to upgrade it to a more expensive version. When I tried to have them apply the birthday coupon they said it was a one time only application even if I return the item that I used it with. They said I could not use it again even though I returned the item. Is this true?
Posts: 1,358
Topics: 16
Kudos: 125
Solutions: 84
Registered: ‎10-03-2017

Re: Birthday coupon

Good Evening dkeschner,

 

Welcome back to the forums!

 

I'm sorry for any inconvenience you may have faced with your birthday coupon. It's one of the great benefits we offer our loyal customers as they shop with us. 

 

When it comes to the birthday coupon promotion, it is given at random and not guaranteed on a yearly basis. Also, the coupon itself is a one-time use item. This means that once it is redeemed in any way, shape or form, it can no longer be used or reissued. This includes in situations where orders are cancelled or returned. 

 

I know this may not have been the answer you expected, but I hope that should any other issues, questions or concerns arise you will reach out to us for assistance.

 

Kindly,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 8
Registered: ‎10-05-2013

Re: Birthday coupon

Thanks I found out the answer. It’s a great treat and now I’ll know .. hopefully will get it next year.
Posts: 1,358
Topics: 16
Kudos: 125
Solutions: 84
Registered: ‎10-03-2017

Re: Birthday coupon

Hello dkeschner,

 

You're most welcome. Fingers crossed that you do! Smiley Happy

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!