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Posts: 1
Registered: ‎04-30-2019

AirPod Serial Numbers

[ Edited ]

Good Evening - 


I'm wondering if there is a way to retrieve serial numbers from Apple AirPods that were purchased Jan 13, 2019 in Green Bay, Wi.  The AirPods were recently stolen and we're trying to see if we can identify them.  The transaction was posted Jan 22, 2019 for $168.79.  This would have been on a Visa, ordered online and picked up at the store.  


My name is Jay {removed per forum guidelines} (the name on the card as well.)  


Thank you for your help.  Have a great evening.


Sincerely -



Jay {removed per forum guidelines}

Posts: 2,152
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Registered: ‎08-08-2017

Re: AirPod Serial Numbers

Hi there, Jay,


Thank you for registering for our forum and reaching out to us. Smiley Happy


You know, I really abhor when someone takes something that doesn't belong to them.  Not only is it flat-out rude, but it can also cause a myriad of inconveniences to arise as a direct result.  I'm sorry to hear your AirPods were stolen from you, and I know I would be looking for answers as well.


With apologies, serial numbers for products are not something we typically collect at the time of purchase or keep on file.  The only exception would be certain Apple products (such as MacBooks or iPads) or products that have been serviced by Geek Squad.  I'm afraid AirPods are not a product we'd collect the serial number for, and I regret any inconvenience this creates for you.  If you need a copy of your purchase receipt as a proof of purchase, you may find the steps linked below useful.


How Do I Get a Copy of My Receipt?


I hope this helps.  Thank you for writing to us.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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