12-22-2017 09:17 PM
01-04-2018 09:22 AM
I apologize for the delay in our response, as we have seen an increase in traffic during this busy holiday season. Welcome to the forums, and I’ll be happy to address your concerns moving forward.
I am disappointed to learn you haven't been able to get any assistance getting this resolved via the store manager, or our Customer Care Team. In regards to the Force Band that was being offered with your purchase, this was a limited supply free with purchase offer. Unfortunately due to their limited availability, stores distributed them on a first come first serve basis.
At this time we do not have any additional inventory of this item, and are unable to provide you with one as we do not provide rain checks for items out of stock. I realize this may not be the answer you were hoping for, and I apologize for any further disappointment this news may cause.
I appreciate you taking the time to write us about this. Please, let me know if you need any further assistance.