09-26-2019 11:15 AM
09-29-2019 04:39 PM
Welcome to the Community here on the Best Buy Forums. Although, I do sincerely wish it were under better circumstances. As someone who uses their own smart watch daily, I absolutely understand wanting to get this addressed as soon as possible.
While I would not be able to guarantee a specific outcome at this time, I would be more than happy to dig a little deeper and see what may be possible to help out here! Since posting here on the Forums, have you received any additional support with your smart watch?
If not, please feel free to send me a Private Message containing the following information:
From there, I should have enough to start investigating further. To send me this message, please click the blue "Private Message" button located below in my signature.
Happy to help,