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Posts: 2
Registered: ‎09-21-2019
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Versa watch stopped working

I've had my versa watch for about a year and a half and all of a sudden it stopped working. I wasn't very happy with this watch from the beginning but seeing as this watch seemed the best for me at the moment I decided to stick with it. I purchased a 2 year geek squad protection plan and I'm wondering what my options are. Can I go to best buy and get a different watch instead of the versa again and I'll just pay the difference or will I be stuck with getting this versa again?

Posts: 401
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Kudos: 63
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Registered: ‎10-19-2017

Re: Versa watch stopped working

Hey there, Jaime196, 

 

While a watch that stops working isn't usually ideal, with Geek Squad Protection, we might be covered! I recommend heading into your local Best Buy store. In some cases, a store credit may be provided in lieu of a same for same exchange. This usually happens if we do not have the same model in stock, but speaking with a Customer Service Specialist would be the best way to find your full range of options.

 

Best, 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎09-21-2019

Re: Versa watch stopped working

Thank you
Posts: 401
Topics: 20
Kudos: 63
Solutions: 74
Registered: ‎10-19-2017

Re: Versa watch stopped working

@Jaime196

 

You are most welcome. 

 

 

Faith|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!