10-05-2019 05:20 PM
10-07-2019 06:09 PM
Thanks very much for joining us at the Best Buy Community forums. I'm sorry about that extended repair, and that you haven't been able to get in touch with anyone at your local store.
Please send me a private message through the link in my signature below this post. If you include your name, email address, phone number, and service order number, I can check in on the repair and let you know the current status.