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Posts: 1
Registered: ‎09-18-2019

How to use the Protect Geek Squad warranty plan being in Brazil?

Hello! I am from Brazil, and while I was in NYC earlier this year I bought a Dell notebook at BestBuy  with a 3-year Geek Squad protection plan.  As the notebook has started malfunctioning , I need to make a claim. I have the receipts that BestBuy sent me by e-mail, but I cannot access my protection plan online. How should I proceed?

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Registered: ‎10-03-2017

Re: How to use the Protect Geek Squad warranty plan being in Brazil?

Hi there, lascardua!

 

Welcome to the Best Buy Support Forums!

 

I understand you have some questions regarding the international coverage of Geek Squad Protection, and I would be happy to address your questions! If you purchased a Geek Squad Protection (GSP) plan, you can learn how to obtain coverage outside of the United States in our support article below.  If you did not purchase a GSP plan for your computer, however, your next best bet would be to contact the manufacturer as we cannot provide service for products outside of the United States without a GSP plan.

 

International Geek Squad Protection Coverage

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
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