09-23-2019 07:07 PM
09-26-2019 02:11 PM
Select repairs are provided a generic estimate date upon starting the repair process. Thank you for reaching out with your concerns about the dates you were provided for your camera repair. We’d also like to thank you for joining our community and for your patience as you had waited for our reply.
It is a tad odd that your repair tracking hasn't sparked any updates since being placed on the truck. We’d like to take a further look into this for you. Can you please send us a private message with your full name, phone number and email address? Also, we’d appreciate it if you could include your Service Order number from your repair receipt with us, too. A private message can be sent our way by choosing the blue “Private Message” button in my signature.
09-26-2019 06:34 PM
Hi there, Shlott.
Mariah wasn’t able to respond as she’s unavailable, and we wanted to make sure you received continued assistance. So, I hope you don’t mind that I stepped in to further assist you.
That ‘Private Message’ button may seem a bit out of the way. But if you look in either mine, or Mariah’s signature, and go to the far right, you should see the navy-blue button with the words ‘Private Message’ in white lettering. Click on that, and you’ll then be able to send that personal information to us privately.
We await the opportunity to further assist you!
09-29-2019 11:54 AM