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Posts: 1
Registered: ‎10-02-2019
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Best Buy DOES NOT fix iPad cracked screens!

It is absolutely ridiculous that Apple and Best Buy have not figured out how to stop sending people to a Best Buy for an iPad screen repair, when Best Buy DOES NOT fix them!!!!
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Registered: ‎02-08-2019

Re: Best Buy DOES NOT fix iPad cracked screens!

Hello, RAStoughton33,

 

We actually just recently introduced that Best Buy is now an Apple Authorized Service Provider! You can actually read more about the kinds of repairs and the devices we repair on here

 

Best,

 

Meg|Social Media Specialist | Best Buy® Corporate
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Regular Contributor
Posts: 841
Registered: ‎02-09-2011

Re: Best Buy DOES NOT fix iPad cracked screens!

For iPads we don't fix the screens (neither does Apple, their process is the same) it's a whole unit replacement. It can take a few days for the new unit to arrive and if you're outside of your AppleCare warranty it can be a minimum of $200 depending on your model.
I am not a forum moderator nor voice of corporate. One of the corporate moderators will be with you as soon as they can for the official response from Best Buy. The forums work on a first come, first serve basis and it can take a while for a response.