Manufacturer Warranties and Protection Plans

[WiiMan25]

This afternood i went to go and play my 360, but when i turned it on a red light was illuminated on the ring of light and i got an error screen with the code "E 74".  I know i purchased a warranty for it but I am unable to find the receipt.  I know they can look up such info at the store but i was wondering if there was any way to do such from the website.  Any help would be greatly appriciated.

[WiiMan25]

Is anyone able to help me?

Also, any one else who may have gotten RRoD- any suggested ways to go about solving the problem or repair/replacement methods?

[Dorothy-BBY Community Supervisor]

Hey WiiMan25 -

So sorry to hear about your issue with your Xbox 360.  I am a true gamer and hearing a system is down, always bums me out.  

Using your email address, I was able to see you purchased a Halo 360 on 10/23/07 so unfortunately your PRP is expired.  However, if I am not mistaken, you can contact Microsoft directly to take advantage of the 3 year limited warranty.  I am sending you a private message with your receipt information to make it easier to obtain a copy should you need it for the Microsoft interaction. 

I hope this helps!

[WiiMan25]

Thats what i was afraid of...

Theres no way i can get it fixed at my local Best Buy? Especially with Thanksgiving being tomorrow, I know its going to take forever to get it back and was really hoping to be able to avoid that. :\

[minisana]

IF you decide to bring it in and get it fixed at best buy, please post what you had to pay for the service! Thanks!

[minisana]

Oh and of course the quality of service you recieve)