Manufacturer Warranties and Protection Plans

[khobs]

About a year ago I bought a pair of headphones from bestbuy.com using a combination of a gift card and my debit card. The exact model seems to no longer be available on the site but its the SRH240 by shure. Recently I stopped getting sound in the left headphone. This isn't really a big deal since shure covers it for up to two years, however they need a receipt. I've moved once since then and no longer have the copy that came in the shipping box nor do I have the receipt that came via email when I first purchased it. Looking in my purchase history I cant see it there. I believe it was purchased around December 2009, though I can't really remember if I used my best buy account to do it or the express check out option. Is there anyway best buy could provide me with the receipt if I give them the debit card info or something? I would really rather not have to pay the repair fee to shure to get these fixed when they're only halfway through the warranty.

[AndyH]

I'm not sure if it's different because it was a website order, but if you have the debit card you used a store can probably pull up the reciept from that. I know sometimes debit cards can be a little funky though so there's a chance they might not but if it's not a huge hassle you might just want to go to customer service in a store and see if they can find the purchase. You can also try calling 888-bestbuy or wait here for a community connect who should be along in 3-5 business days.

[Karina-BBY Community Connector]

Hello khobs,

Thank you for participating in Best Buy® forum.

I believe I found the receipt; I have emailed you a copy to the emailed used to register to the forum.

Let me know if you need anything else.

[918stanley]

Hello Karina

I am also in need a copy of a receipt. on 12.3.11 I purchased a 46" Westinghouse TV. I do have the receipt however, it has faded and is mostly not legible. Is there any way that you can help me get that receipt.  I will have to send this TV in for warranty service.

Thank you for your assistance.

[Surehit]

Just so you know... Unless you bought a service plan for the TV your manufacturers warranty most likely expired yesterday, as they normally last exactly one year from the date of purchase.

[918stanley]

Yes I agree. However, I have already opened a case with the manufacture on Nov 30th.

[Surehit]

Awesome .

In that case you can wait 3-5 days for a mod here to look it up for you, or call 1-888-bestbuy, or the easiest option is going into your local Best Buy and asking them to help find it.

Best of luck!

[918stanley]

Thanks for the info Surshot, I was able to get my receipt from the 800 #.

[918stanley]

Ooooppps I mean Surehit, Sorry !!!

[Surehit]

No problem, glad to hear you got it sorted out