05-06-2013 02:26 PM
In the Bioware webpage they say that we can buy Cartel coins through bestbuy, however i could not find them online and the store i went ( Bellevue WA) did not have them. No one knew about it. Any help would be appreciated.
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05-06-2013 02:32 PM
We’ve talked about this on another thread which you can find here.
The long and short of it is that we do not currently have this available through BestBuy.com unless Bioware produces physical cards with codes on them.
They should be available for purchase at the store through their Gaming Touchscreen kiosk.
05-06-2013 02:37 PM
thanks for the quick answer. customer service in the store did not know about it and the kiosk in the store basically shows this webpage so it does not include it either.
05-06-2013 02:40 PM
05-11-2013 10:14 AM
Just letting you know that the Star Wars cartel coins are not available in stores, not on kiosks either and the sales people have NO idea what I was talking about. Its very frustrating. Don't expect Bioware to have physical cards, they haven't done that anywhere for the coins. Your sales people told me to go to GameStop. So you are going to be losing a lot of potential sales. The best solution would be to fix the problem with the digital response on your online sales and put it back online. Even when it was online sales people had no idea what I was talking about and they told me then to go online to purchase the coins. I have never seen this on the kiosks. Course the problem might be that you had just started selling the coins online and the problem with the codes started quickly thereafter so the coins offer never made it to the kiosks.
05-13-2013 09:15 AM
I’m sorry to hear that your store was not able to help locate this on their kiosk for you. I have spoken with our support team and they assure me that this product is available on the Gaming kiosk for sale.
However, I will forward this again to them and see if we can get a communication out to the stores on what they need to look for to sell them.
It’s possible that we may be able to have these again on BestBuy.com, but currently, it is only available in stores.
05-13-2013 12:57 PM
I confirmed again with our support teams that the Cartel Coins are available on our in-store Gaming touchscreen kiosks.
If it helps at all, the SKU that the store should be using to sell these is 8919082.
I hope that this helps!
05-16-2013 01:34 AM
Hi Bill! Thanks for checking into this for us! I will check on my local store tomorrow and post here how it went
Hopefully with the SKU it will go smoothly. Am looking forward to my purchase!