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New Member
alicesl
Posts: 1
Registered: ‎02-19-2012

NP-QX411, I cannot charge my ipad with new laptop

I don't know what happen.i bought it for about one week ago, since i bought it, i have never charge my ipad with laptop and i've just carried the charger. it works well when another device(not apple's one) is charged up. 

but when i use itunes with connecting to laptop, it works well

just charging! it's hard for me to carry with every charger.....is it just my laptop's problem or all of my laptop model's problem?

 

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Geek Squad Agent
AaronE
Posts: 1,323
Registered: ‎03-06-2010

Re: NP-QX411, I cannot charge my ipad with new laptop

iPads require more amperage than a typical USB port puts out to charge. 

Normal USB ports supply .5 A 

iPads charge best on a 2.1A (or at least over 1 A) connection.

 

Most computers won't charge an iPad because of this. Apple supplies a power brick for charging and also there are other accessories to charge it like a U-Socket for at home or even car chargers which supply 2.1 A output.

Although I am employed by Geek Squad my opinions do not in any way shape or form represent Best Buy's Official stance on matters. My opinions are solely my own.
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New Member
goblean
Posts: 2
Registered: ‎02-15-2012

Re: NP-QX411, I cannot charge my ipad with new laptop

Whenever possible if your laptop has a USB3 port use that.  The default color is usually a red USB.  The other option is to completely power off the iPad when plugged into a usb port. 

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Valued Contributor
Valued Contributor
xl
Posts: 1,452
Registered: ‎12-02-2011

Re: cannot charge my ipad with new laptop => USB 3

Are you sure it's "red"?  I thought the standard was "blue".

 

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Geek Squad Agent
AaronE
Posts: 1,323
Registered: ‎03-06-2010

Re: cannot charge my ipad with new laptop => USB 3

yes blue is the standard not red.

Although I am employed by Geek Squad my opinions do not in any way shape or form represent Best Buy's Official stance on matters. My opinions are solely my own.
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New Member
goblean
Posts: 2
Registered: ‎02-15-2012

Re: cannot charge my ipad with new laptop => USB 3

Oops yes blue.  No way to edit that I am aware of on this board. Thanks for catching that.

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New Member
Zalex
Posts: 1
Registered: ‎11-30-2012

Re: NP-QX411, I cannot charge my ipad with new laptop

Use Asus IA Charger free soft.

 

It works.

http://event.asus.com/mb/2010/ai_charger/

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