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Posts: 1
Registered: ‎03-06-2009

HELP! How do I use my Geek Squad Recovery Disks?

I bought an emachines computer at Best Buy 3 months ago, and taped to the side of the box were two geek squad disks.  They say, in marker, recovery disk 1 of 2 and recovery disk 2 of 2.  For reasons I won't go into (Norton stinks), I need to return my computer to it's original condition, but I can't figure out how to get these recovery disks to work.  I was told by my ISP service people to insert disk 1 and restart the computer, but nothing happens other than a normal restart.  I can see files and stuff on the disk when I look at it - how do I get it to run?
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Registered: ‎11-10-2008

Re: HELP! How do I use my Geek Squad Recovery Disks?

If its an emachines computer, on the "e" logo keep pressing alt and F10 which will bring up the empowering technology recovery console (Unless the GS removed the recovery partition that is)

I am not an employee of BBY in any shape or form. All information presented in my replies or postings is my own opinion. It is up to you , the end user to determine the ultimate validity of any information presented on these forums.