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Member
Arkie
Posts: 10
Registered: ‎04-19-2011

Bsod-Power state failure?

just got a blue screen on my Asus G73sw laptop saying that it has power sate failure, im not sure what that is? What is wrong with my laptop?

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RedWyv3
Posts: 2,542
Topics: 292
Kudos: 195
Blog Posts: 0
Solutions: 80
Registered: ‎06-27-2010

Re: Bsod-Power state failure?

That's a driver issue. Update your drivers and/or reload the operating system. More details should be provided as to what was done recently for more specific answers.


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New Member
jcgriff2
Posts: 8
Registered: ‎07-20-2011

Re: Bsod-Power state failure?

Check both wifi and Ethernet drivers. 

Go to Asus Support site for updates - http://support.asus.com/download/options.aspx?SLanguage=en&type=1

 

If you have an Internet Security Suite installed, remove it - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

 

Regards. . .

 

jcgriff2

 

`

 

 

J. C. Griffith
Microsoft MVP
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RedWyv3
Posts: 2,542
Topics: 292
Kudos: 195
Blog Posts: 0
Solutions: 80
Registered: ‎06-27-2010

Re: Bsod-Power state failure?

Great advice, Jcgriff! However, DO NOT UNINSTALL YOUR SECURITY SUITE.

 

Not unless you have more then one running. In that case, uninstall one of them. This could cause your computer to becoming vunerable to viruses and phishing attempts, amoung other things. If you need to test, merely disable it (some antivirus programs have temporary disable options) for the length of the test *only*. Literally, every moment your security suite (or antivirus) or not running, you run the risk of serious issues.

 

Otherwise the advice was very sound! Kudos! :smileyhappy:


s.gifI am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
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RedWyv3
Posts: 2,542
Topics: 292
Kudos: 195
Blog Posts: 0
Solutions: 80
Registered: ‎06-27-2010

Re: Bsod-Power state failure?

Incidently, while I cannot guarentee in any way the identity of the person above, I often ask the Microsoft MVP's for advice on a variety of Microsoft related subjects. They always seem to come through!


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Valued Contributor
NoNoBadDog
Posts: 2,134
Registered: ‎11-21-2008

Re: Bsod-Power state failure?

*DO NOT* uninstall your internet security suite!

If you find my post useful or informative, please click the icon below with the plus sign and star to give kudos. Thank you!
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New Member
jcgriff2
Posts: 8
Registered: ‎07-20-2011

Re: Bsod-Power state failure?

Apologies RedWyv3, I should have noted the reason and certainly a replacement a/v. 

 

When 0x9f bugcheck BSODs are software related, I often find anti-virus/ 3rd party firewalls involved.  Even if the firewall is turned off, the drivers are still loaded.

 

 http://www.techsupportforum.com/forums/f299/bsod-win7-497028.html

http://www.techsupportforum.com/forums/f299/solved-bsod-7f-499746.html

http://www.techsupportforum.com/forums/f299/bsod-driver_power_state_failure-0x0000009f-574821.html#p...

 

I would suggest that if you have an Internet Security Suite installed, be sure the installation itself is up to date (not speaking of virus defs).  If the system came with a trial verison that has now expired and keycode not renewed, please remove it.  Try MSE for security needs - http://www.microsoft.com/security/pc-security/mse.aspx

 

It would also be nice to get the mini kernel dumps.  Please go to c:\windows\minidump - copy them out; zip them up and upload to hosting site.  The dumps may yield clues.

 

Regards. . .

 

jcgriff2

 

`

 

J. C. Griffith
Microsoft MVP
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RedWyv3
Posts: 2,542
Topics: 292
Kudos: 195
Blog Posts: 0
Solutions: 80
Registered: ‎06-27-2010

Re: Bsod-Power state failure?

Note: Microsoft Security Essentials (The MSE he was talking about) is an EXCELLENT program, and provides a basic level of antivirus security. However, it does not give you the options of a full security suite nor the control. MSE however *can* run at the same time as many security suites, which is why I have a dual installation on all my machines of MSE and Kaspersky.

 

Kaspersky and Norton will not run together, nor will ZoneAlarm work with.. well, you get the point. Only ONE security program should be running at the same time UNLESS it's MSE.

 

JcGriff, you aware of any antivirus that MSE does *not* work well with? You seem to know a lot of this area based on my research of you on the internet.

 

Another Kudo's your way, JcGriff! Care to tackle anything else on these boards? :smileyhappy:


s.gifI am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
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New Member
jcgriff2
Posts: 8
Registered: ‎07-20-2011

Re: Bsod-Power state failure?

Most Windows 7 systems here have MSE only - which incorporates a/v, Windows Defender, Windows Malicious Software Tool Remover and Windows Firewall.

http://www.microsoft.com/en-us/security_essentials/FeaturesBenefits.aspx

 

The others have ESET ESS/ NOD32 v5.* beta (I am ESET beta tester).  ESET is not a free security app, but does have the lightest system footprint I have ever seen.

http://www.eset.com/us/

 

IMHO, > 1 security installation tends to eat system resources and can be troublesome if/ when drivers conflict, leading to potential BSODs and APPCRASHes (often includes IE8/9, Windows Explorer, other app, often with faulting driver =  ntdll.dll  & exception 0xc0000005 = memory access violation).  But my configuration is certainly not favored by all.  Use what works for you and that which you are comfortable with.

 

As you mentioned, the Windows Firewall has limited config options compared to 3rd party versions.  If Internet Security Suite installed, proper firewall configuration is vital to assure the Windows Generic Host process svchost.exe gets through local NETBIOS ports.  I have no favorites, really; but do have one pet peeve in particular - Zone Alarm.

http://www.sevenforums.com/680187-post7.html

http://www.techsupportforum.com/forums/f299/solved-bsod-7f-499746.html#post2816250

 

I usually find Zone Alarm when BSOD bugchech = 0x7f (0x8,,,) = "double fault" = an exception occurring within an exception

 

Regards. . .

 

jcgriff2

 

`

J. C. Griffith
Microsoft MVP
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RedWyv3
Posts: 2,542
Topics: 292
Kudos: 195
Blog Posts: 0
Solutions: 80
Registered: ‎06-27-2010

Re: Bsod-Power state failure?

Keep in mind that I love MSE. It's excellent for basic protection. Yet, it's a Microsoft product and it's installed on a lot of machines. There could be positively nothing wrong a single line of code in MSE and it would still be vunerable for that reason - popularity, and intergration. Virus's will target it, if they haven't already. (much like Norton, McAfee, etc, as they became popular)

 

Using that reasoning, and when not sitting behind a corporate network with hardware firewalls and windows policies firmly in place, I like to run two antivirus's. In addition to the third party features, I think it's more of a double-blind. If one doesn't catch it, maybe another will.

 

Naturally, this leads to some errors occasionally, but so long as I don't do like many clients do - load in 'as much' antivirus/security/firewalls, etc as possible, the BSOD's and other errors are minimal to non-existant. If I get one, I just undo what I've done recently and problem solved.

 

These days, honestly, the only real way to fully protect yourself is not to be ON the internet and not to load additional content from any source. So, the number one method I'd recommend would be - backup, backup, backup. No antivirus is 100% effective, and no security suite will prevent you from one day, inevidently, getting at least some form of a virus. Sorry, that's reality, these day, no matter how careful you are.

 

Oh, and I recommed mywot.com (Web of Trust) as an extremely effective tool against the accidental misclick on the internet. I simply couldn't survive without it.


s.gifI am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
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