10-23-2010 07:56 PM
About a week ago I turned in my Samsung Flight with the 2 year extended warranty to get repaired.
Best Buy gave me a loaner phone that they told me was very similar to my original phone, however I had no knowledge about this model (I later found out it was the Propel 2). It appears that the second they put my sim card into the phone and activated it AT&T put me on a smart phone plan, but I didn't realize this until about 2 days later when I recieved a text from AT&T.
I'm assuming that Best Buy made a mistake by giving me a smart phone. Will I be able to get a refund for the money I was charged for this phone?
11-06-2010 03:36 PM
did you have to pay a $150 deposit to use the loaner? i went in today with my Intercept to have the slider fixed. I have the protection program and when I got the phone they never said anything about taking it for 2-3 weeks and having top put down a $150 deposit for a old phone. Sales staff was VERy disleading when i bought the phone 2 months ago and never said anything about having to pay that. Considering going rite back to Sprints coverage plan.
11-07-2010 01:46 PM
11-07-2010 04:40 PM
11-08-2010 08:25 AM
FYI, for AT&T (and probably T-Mobile too), if you want a backup basic phone - purchase one of their basic prepaid phones and throw your contract SIM into it.
The carrier SIMlocks of AT&T prepaid phones do accept AT&T contract SIMs, I am positive of that. I have a $20 Motorola "candy bar" style phone that works great as a backup.
11-08-2010 03:36 PM