03-02-2013 10:51 PM
I got some question concern the new price match policy. am currently a best buy silver reward member and I am suppose to have 60 days for pricematch and return. There is a game that I want to gewt from best buy.com next week and I am reading this:
Starting March 3, 2013 Best Buy will price match the current pre-tax price for new, identical, immediately available products from local retail competitors and select designated major online retailers at the time of purchase only. (No subsequent price matching of competitors is allowed)
If Best Buy lowers a price on a product (online or in-store) we will allow price-matching up to 15 days following the original purchase. This applies to all customers including Reward Zone Premier Silver members. Please note: After a transition period for Reward Zone Premier Silver members through April 18, 2013, the 15 day period of the Price Match policy goes into effect (post-purchase – Best Buy only).
I am not sure I am getting this, one is saying after 3/3, there is no more price matrcxh on prior purchase and then the next parapgrah say it go into effect on 4/18. Can someone explain IF I buy a game from best buy.com on 3/5, what is my return policy and what is the price match period and only pm best price price? Best this mean even silver reward member only got 15 price policy?
03-03-2013 01:41 AM
03-03-2013 02:42 AM
Is the post purchase price match initially extended for Reward Zone Premier Silver customers?
Yes. Reward Zone Premier Silver customers will receive a 60 day post purchase price match to Best Buy's prices for purchases that occur on or before April 18, 2013. Reward Zone Premier Silver customers will receive a 15 day post purchase price match to Best Buy's prices for purchases that occur on or after April 19, 2013.
Unless anyone else has noticed this and commented elsewhere, I'll say it first here: ANOTHER DISAPPEARING SILVER "BENEFIT."
^I'm still happy considering that spending $2500 at the competition like Amazon gets you nothing. The free expedited shipping is worth being Silver alone for me, I always get my stuff in 2 business day just like Amazon Prime which Amazon charges $79 per year.
03-03-2013 03:24 AM
I forgot to add that the extended price matching for silver members only applies to Best Buy's website and store prices. If you would like to price match a local competitor or website, you can only do that at time of purchase like everyone else starting today.
03-08-2013 02:01 PM
Greetings xellos 2099,
Thank you for being a Reward Zone Premier Silver member! I’m sorry if the changes in our Price Match policy created any confusion as to how they affect our Reward Zone Premier Silver members. I would be happy to help clarify this with you.
Regarding the Price Match Guarantee;
I also would like to mention that for returns and exchanges, Reward Zone Premier Silver members will remain at 60 days for eligible products. I recommend you visit our FAQ post as it contains helpful information: http://bbyurl.us/RELPGFaqs
I hope this information is helpful, but please do not hesitate to let us know if you have any further questions.