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A New Look for the Forum and Perhaps a New Name?

by Community Manager Community Manager on 07-17-2009 01:24 PM - last edited on 07-17-2009 01:24 PM

Community user interface upgrade


You may have noticed some changes to our Community Forum.  Last night our forum platform was upgraded to a new user interface.  Here are some of the changes:


  • New layout for user profiles. Now has the user's recent posts featured conveniently at the top.
  • New terms used around the site. For example, topics replace threads and avatar instead of icon.
  • Removal of the user dashboard.
  • Users now have the option to change their date style to relative. This friendly format is "about an hour ago" which is cleaner than the standard "7/17/2009".
  • Kudos is now built into the small user info at the left of a post. You now give post's kudos by clicking the star under the user's avatar. To the immediate left of the star is the posts total kudos.
  • With the cleaner post design, more posts are viewable at once. This allows for quicker reading through a topic.
  • Search has been completely overhauled. There is now just one search with a drop down for the scope of your search. From the home page your choices are for a community or user search. While looking at a board or topic the search options are for community, category, topic or user.
  • The introduction of confirmation and feedback messages for selected actions.

We hope you find the changes pleasant as having the new interface will allow for more functionality with our community in the future.


We're thinking about a new name for the Community Forums


We think it is time to ignite the community conversation for ideas on a new name.  Currently, our official name is "Best Buy® Community Forums."  We have been itching to come up with a new name for a while now.  We really would like some input from our community.  Have any ideas on a new name?

We're dabbling with the name "Technology Unboxed."  What do you think?  We could have the icons for boards be open boxes.  Thoughts?


We're still learning


We also want to point out that we are still growing and learning.  Although, we're rapidly approaching our one year with the forums, it is still new to us.  We're open to your feedback.  In fact, we encourage it.  This is a community after all. 


About Best Living - Community Manager's blog
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About the Author
  • I love techno-geekie toys. These days it seems that technology is a part of every moment of your life. From the alarm clock that wakes you up in the morning to the microwave that heats up your dinner, we are encased in a life full of electronic products. They make modern life possible. When I am not playing with or reading about the latest and greatest tech toys, I work at Best Buy. The company is a fun place to work and I experience its commitment to its values and philosophies. I do my best to live them everyday. I take great pride in working for a company that values innovation, ingenuity and supports its employees in a manner that allows them to unleash their unique talents and abilities.