Best Buy & Geek Squad Policies

[lister]

I returned opened projector and paid 15% for restock fee. However, I also have to pay the tax for that restock fee. It is to me very absurd that bestbuy get the money and I pay the tax. The policy never points it should be taxable. How do you guys think? Any comments are welcome.

[sitrean]

wow, that's funny.  they sure know how to dig in to your wallet.  15% not enough for them?  jerks.

[SlimJim77]

No.

You pay tax on the item when purchased. Restock fee is based on price before tax.

[QuantumThunder]

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sitrean wrote:

wow, that's funny.  they sure know how to dig in to your wallet.  15% not enough for them?  jerks.

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You really dont understand how tax works then, do you?

Best Buy doesnt keep sales tax it collects as a profit :-\

Also, we dont go into your place of business and call you and your fellow employees jerks. Please show the same respect before posting.

[Helen-BBY Community Connector]

Hello lister-

I would be happy assist you with your return and restocking fee. Can you please send me a private message with your contact information and Customer Service Pin number from your receipt? To send a private message you must be logged into our forum, once logged in click on “Private Message” on my signature line.

I hope to hear from you soon!

Sincerely,

[lister]

See your private message. Thanks!

[Helen-BBY Community Connector]

Good morning lister-

As I explained via a private message, sales tax is charged on restocking fees if required by law, this does vary from from state to state. For more information I recommend contacting the Georgia Department of Revenue.

I hope this helps!

Sincerely,

[lister]

Helen,

Here is the answer from GA DOR.  https://etax.dor.ga.gov/salestax/st-faq.aspx#restock.

Q. Is a restocking fee subject to sales and use tax?

A. If the sale is fully refunded to the purchaser/customer, the restocking fee is not taxable.

In my case, I returned the item and should be fully refunded. Then, I pay BBY for restocking fee as the policy states . Does it make sense? In another words, BBY could not just take restocking fee directly from my purchase price, then give the rest for refund.

I wish this post would help other people at least in GA to understand  how restocking should be handled.