Best Buy & Geek Squad Policies

[davidstereo]

i just purchased a gift card, not realizing it wasnt an visa/master/buy anything from anywhere card; its just for best buy

i didnt spend anything on the card, and i still have the receipt

will i be able to go back to the store and get my money in a visa (or whatever else) card? and if they dont sell those, can i just plain get my money back?

[RealGeorgeW Emerging Expert]

As long as you're within the return policy, I can't think of a reason why you couldn't return it.

No, we do not sell the "anywhere" cards, AFAIK.

[Starflyer59]

Maybe a moderator can answer this one.

I have never known of any retailer that would give you a refund on a gift card.

The policy really doesn't say anything about refunds for a BB giftcard.

It does say you cannot get cash.

While these terms and condtions are applicable to Best Buy gift cards in general, some types of our gift cards may have different terms and condtions from those stated below. However, they can still be redeemed online.

• Gift cards are not redeemable for cash.
• Gift cards cannot be used as a credit or debit card.
• Gift cards are not valid as payment on a Best Buy credit card.
• Terms and conditions are subject to change without notice.
• Gift cards are issued by Best Buy.

[Elizabeth-BBY Community Supervisor]

Hi davidstereo,

Did you purchase the gift card at a Best Buy store location, or at another location like a grocery store or drug store?

[davidstereo]

thanks guys for the replies, i hope youre right nokia

beth, seems like youre an offical around here, maybe you can lay the question to rest for me. and  yes, i did buy it from BB

[davidstereo]

and you got your cash back from them? would that just be because you work there, or would a random guy like me get the same treatmeant? and the customer service section, right?

[Nokia]

No no no. I mean I returned GCs for three customers. I performed the returns.

[davidstereo]

thank you!!