Best Buy & Geek Squad Policies

[bradyk]

have you been to the SF Best Buy?  That is a terrible idea!

It like that scene in the beginning of  Home Alone were Joe Pecsci is dressed as a cop on trying to find the people that own the house, only nobody has a clue what is going on.

but I will give it a shot. 

brady

[bradyk]

at long last, our national nightmare is over.  Having gone into the best buy store where the orignial problem started almost 3 months ago with a simple battery question, the manager whom I talked too acted like it was a simple problem that he could have solved on the first day I came in.  What does this say about best buys customer service? 

seriously, a quick conversation with the manager was all it took.