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New Member
metalload
Posts: 2
Registered: 12-28-2010

Refund Issues

[ Edited ]

Hi

I'm looking for the refund status for the return I made on 12/19/10 because the price was not what I was expecting. The purchase was made with Credit Card and I have not gotten my refund.

 

The Customer Service PIN # is {Removed per Forum Guidelines}

 

I really hope someone to help me on this.

Thanks in advance

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New Member
metalload
Posts: 2
Registered: 12-28-2010

Re: Refund Issues

Anyone????
Someone at least had a similar experience and know that my refund would arrive in the next few days? I'm getting nervous with this.
Thanks in advance
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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: Refund Issues

You posted two hours ago. Response time is 3-5 business days.
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Karina-BBY
Posts: 855
Topics: 14
Kudos: 43
Solutions: 21
Registered: 09-29-2008

Re: Refund Issues

Hi metalload,

 

I understand your concern regarding the status of your return, made on 12/19/10.

 

Upon my investigation in your refund, it was noted that you also placed a call on 1/06, where Eileen let you know that the refund was returned to the credit card used on the original purchase. This refund can take up to two billing cycles, if after two billing cycles the refund does not appear on your credit card, feel free to send me a private message, and I will look into it for you.

 

To send a private message, select ‘Private Message’ in my signature bar.

 

Thank you for your patience,

Karina|Community Connector | Best Buy® Corporate
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