All board posts in Best Buy Forum

Re: MP3 video players

shewmake — Sun, 22 Nov 2009 01:27:37 GMT

Then can you tell me where I can get them

Re: MP3 video players

Nokia — Sun, 22 Nov 2009 01:14:32 GMT

No.

In store pickup-Don't assume your product will be there

Stu333 — Sun, 22 Nov 2009 01:13:38 GMT

I purchased a 46in hdtv bluray combo and chose in store pickup. I received email that my order was ready to be picked up. I arranged to have someone help me as my car was to small and when I arrived went to in store pick up counter who told me they would bring the order up. After 20 minutes and no items I asked what was the problem and they said they couldn' t find my tv and were going to look again. I ended up waiting a hour and finally they say no tv. I asked if they could ship it to me from another store and they said sure for $70.00. I purchased from BB even though I hear bad stories. Never again. Fool me once shame on you: Fool me twice, shame on me.

Purchased Best Buy 5 year warranty, and for what?

USMarine — Sun, 22 Nov 2009 01:09:33 GMT

I've had headaches with Verizon and Altell customer service but I never expected Best Buy to let me down. My LG WM2016 Front load washing machine decided to keep filling and spill about 15 to 20 gallons of water all over my floors. I immediately called best buy after using the shop vac to suck up the water before it ruined the carpet and soaked into the floor boards and drywall. The first tech from the GeekSquad (GS) told me that they would call me back in fours hours because they had another department that had to research who could repair my washer. They never called.

I called the second time that day and they told me that someone would be out on Saturday and they gave me the number to the repair center. I called the repair center and they don't even work on Saturdays.

The third call they said that another service center would be out on Saturday and I couldn't even contact that repair service and they are unlisted in the phone book.

The fourth call was that someone would be out on Monday or if I wanted to I could pay for someone to come and fix it and I would get reimbursed, only if they were and authorized LG repair service.

The fifth and final call was to corporate in which the wonderful lady was patient with me and did everything she could to help but the earliest available date is Tuesday. There is no guarantee that they can even fix it next week without having to order parts and Thanksgiving is coming.

My wife is at the Laundromat spending $3 a load to wash and dry our entire family's (2 daughters and a son) laundry for the past week. I can deal with combat and the care of 63 Marines under my command. I can't accept the fact that I paid for a warranty that does me absolutely no good when I need it the most. My family is most important to me and to have their quality of life affected because I purchased a warranty that gives false security is really a professional let down from Best Buy.

Re: MP3 video players

shewmake — Sun, 22 Nov 2009 01:06:35 GMT

would you do this thru itunes also

Re: MP3 video players

Nokia — Sun, 22 Nov 2009 00:58:10 GMT

Yes.

Re: MP3 video players

shewmake — Sun, 22 Nov 2009 00:45:01 GMT

Can you buy them and download them like you can for the ipods

Re: Coupon policy

Nokia — Sun, 22 Nov 2009 00:37:25 GMT

He's talking about the % off coupons.

heyandy wrote:

And a Best Buy coupon isn't a coupon...

IDGI. Were you making a joke?

Re: Led astray by Best Buy sales team, re: return time for computers

Nokia — Sun, 22 Nov 2009 00:22:07 GMT

Miranda, the exchange policy for cell phones is extended. Technically the return policy is as well, though you still have only 30 days to cancel the contract.

Re: MP3 video players

Nokia — Sun, 22 Nov 2009 00:19:29 GMT

Not legally.

Re: Led astray by Best Buy sales team, re: return time for computers

Mishki — Sat, 21 Nov 2009 23:45:16 GMT

To my knowledge the only items excluded are computers. I returned a camera today purchased on November 4th as if it was within the normal 14 days with no problems. Why the receipt says "Some exclusions apply please see and associate for details" instead of "Desktops, laptops, and netbooks are excluded" is beyond me and would drastically cut down on the number of these situations where an associate might not have the correct information.

Re: i5 iMac on Best Buy site?

HHM — Sat, 21 Nov 2009 23:44:59 GMT

Then I would suggest to wait it out or look elsewhere. Did you check the apple store?

Re: BALCK FRIDAY NEWBIE

HHM — Sat, 21 Nov 2009 23:10:16 GMT

Tosh. I have the the 500Gb model and it's excellent in everyway. though the bluray would be nice, the addition of a printer and case sounds more valuable in the long term.

Re: Led astray by Best Buy sales team, re: return time for computers

Miranda — Sat, 21 Nov 2009 22:54:15 GMT

Admittedly, the holiday season makes the return policy a little (lot) confusing. To my knowledge, items purchased as gifts are eligible to be returned up to the end of January. The exceptions to this (as I was told by a consumer relations agent) was items that typically have a 14 day return time frame and cell phones (as those are tied to the 30 days, per the carriers). Items purchased as non-gift items would fall under their normal return time frame(14 days for laptops, digital cameras, etc).

MP3 video players

shewmake — Sat, 21 Nov 2009 22:38:54 GMT

I was wanting to know if you can download movies to an MP3 player that stores songs, videos, and photos like you can do on an ipod. If so how could it be done.

Re: Led astray by Best Buy sales team, re: return time for computers

Mishki — Sat, 21 Nov 2009 22:36:24 GMT

This is the cause of my confusion - http://www.bestbuy.com/site/null/iPhone+3G+FAQs/pcmcat161300050015.c?id=pcmcat161300050015

- What is the iPhone 3G return and exchange policy?
There's a 30-day return period, even for Reward Zone® program Premier Silver customers. And there will be a 10% restocking fee.

Re: Coupon policy

Miranda — Sat, 21 Nov 2009 22:27:50 GMT

While Nokia is right about the item is not a computer accessory, even if you have to plug it into the computer, I don't understand why they would have denied being able to use your RZ certificates...you should be able to use it....I can't find anything anywhere that says what items are not eligible to be used with the certificates other than sales tax, shipping and items such as that.

Re: Coupon policy

heyandy — Sat, 21 Nov 2009 22:23:02 GMT

And a Best Buy coupon isn't a coupon...

Re: Wireless Networking

cpm — Sat, 21 Nov 2009 22:21:56 GMT

i suggest buying a router.

Re: Cable Modem

cpm — Sat, 21 Nov 2009 22:20:11 GMT

i would suggest buying seperate devices.